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Kathy Popham

Title
Sr. QA Engineer
Company
Cellular Sales
Industry
Retail
City
Sevierville
State/Province
Tennessee
Country
United States
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About me

I started my career in IT as a computer programmer.  After 25+ years as a programmer, I moved into Quality Assurance testing for software.  For the past year I have working toward transitioning to Technical Writing.  My goal is to become a proficient technical writer and produce clear and concise documentation that will help guide users in the functionality and process of software.

About my company

Cellular Sales is an exclusive premium retailer for Verizon Wireless products and services. Currently, we're 600 stores strong in 38 states with over 5,000 employees and growing.

Since 1993, we've experienced 24 years of consecutive positive growth. We owe our success to a simple and unrelenting focus on total customer satisfaction. This dedication to our customers has become our corporate mission, and is the backbone of our success.

I chose this career path because

I have always been interested in computers! I was a developer for 25+ years and the company needed someone to test a new software application, so I took that on and have been doing it for 10 years. I write technical documentation, user guidelines and manuals for software applications. I have a commutative approach with people, mentor new employees and give my insight of best testing.

I prepared for this career by

I prepared for my career through experience, training and I received an Associate Degree in Data Processing focused in Computer Programming.

The biggest challenge I've overcome

My biggest challenge is  overcoming the fear of being able to do the job properly, getting everything right and being comfortable with covering everything.

My greatest strength(s)

My greatest strength is moving into documentation and transition, creative software, and writing reference manual for 3rd party software documentation.

My greatest accomplishment to date

My greatest accomplishment has been working my way up the ladder from data entry to my current role and getting to the point of knowing what I want to do. I am proud of my success, and becoming the go to person for handling the testing, software, and processes.

My personal/professional goals

My goals professionally are to continue to do my best work for the company and to do more documentation.

What/Who has inspired me the most

I am inspired by learning new things and having new challenges.

I most want to be known/remembered for

I want to be remembered for mentoring others and helping them in their careers.

I participate in the following organizations/memberships

4th Ohio Volunteer Cavalry Descendants Assn -- Secretary/Treasurer and web master for the organization

I support the missions of these charities/volunteer my time

I am the Sectary Treasurer of 4th Ohio Calvary Descendants Association.

I enjoy the following hobbies/interests

I enjoy reading and working logic puzzles.

You can find me on these places

http://4thohiocavalry.webs.com/

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